Managing Challenging Behaviour

There are no open events scheduled for this topic. It may be run as an open event again in the future. Alternatively, we can run it as a bespoke internal event for your organisation.


Understanding & Applying Approaches that Really Work

Student behaviour is a key feature of the 2012 OfSTED inspection frameworks. The College/School/Academy/Learning Provider’s behaviour management policies and understanding, as well as its behavioural incident statistics, will be put under close scrutiny during self-assessment and inspection.

This workshop explores and demonstrates simple, but effective approaches enabling those ‘at the front’ to prevent disruption, get on with teaching and training and give students a much more positive opportunity to achieve their full potential.

Participants will improve their understanding of why inappropriate behaviour happens, what the organisation can do to create a more consistent environment, where it is less likely to happen and learn what individual members of staff can do to defuse situations and avoid conflict should they occur.

For example: teachers, trainers and leaders, in fact anyone at the front of a classroom, training session or group activity, can maintain pro-active discipline by studying, understanding and then applying a range of simple but effective techniques so a happy, healthy and productive environment is created for all.

For Whom

This fast-paced, highly pragmatic and practical workshop is designed for all those who have to work with groups of children and adults.  It is especially suited to teachers, trainers and learning support staff from academies, schools, colleges, independent learning providers and youth clubs/groups.

Aims and Objectives

This workshop is designed to facilitate those who work with groups of children and adults to do so in a pro-active and effective way that minimises or negates possible conflict

By attending this workshop participants will improve their understanding of


1   Main causes of Challenging or Disruptive Behaviour
The first session invites participants to examine the profile and background of their learners:

2      Implementing an Effective Behaviour Management System
Session 2 demonstrates the importance of a consistently applied, clear behaviour-management system which is understood and used routinely throughout the organisation and one which students can use to control their own behaviour

3     The Significance of Stress and its Links to Behaviour and Raising Self-Esteem
This session explores the importance of stress put upon the student and how working at an inappropriate level increases this.  It also explores how the organisation can use specific initial diagnostic assessment to ensure accurate individual learning and support plans

4   An Introduction to the Hidden Disabilities
Session 4 gives a brief introduction to ‘the hidden disabilities’ which may not have been discovered before they arrived in your organisation.   It is thought between 25% and 30% students have such conditions, previously undiagnosed, but which can cause huge behavioural issues where a student would often prefer to be seen as badly behaved than to be seen as stupid.  This session will help in early identification so they can be referred on and will give useful tips on how teachers and support staff can differentiate work.

5 The Four goals of Inappropriate Behaviour
People who behave inappropriately do so for some subconscious payoff.  This session looks at those students who do not come under any of the categories above, but still act in a way that is counter-productive to learning.  This session examines the four goals of the behaviour and suggests easy and effective ways of countering them.

6    Managing Anger – Ours and Theirs
The final session looks at why we become angry and what is actually happening in our brains.  It gives tips on how to manage our own anger, what we can teach our students about anger management and how we manage others’ anger when it is too late.

Delegate Feedback

'A good way to deepen understanding of key ideas and share ideas with colleagues.'
Head of Teacher Training, Newham College of FE

'Can be very useful, packed with information and resources. Very helpful.'
Kie Leadership Training & Development Ltd

'I would recommend that all staff in my department complete the training.'
Teacher, HMP Swansea

'Excellent training in understanding and dealing with challenging behaviour.'
Functional Skills Lecturer, Havering College

Internal Staff Training and Development

This training workshop, along with most of our other best practice training workshops, can be delivered as an internal training course at your premises. Even with groups as small as 6-8 delegates, the course fees per person for internal training workshops can be lower than for open events. The potential savings are even greater, if the travel time and the travel costs of the delegates are included.

Running training workshops internally is very convenient and it allows the participants to explore how key issues will impact on them and their organization. Then as a team they can begin to agree upon a development action plan, with priorities. This approach is favoured by many of our clients as it combines a high quality service with excellent value for money and is a highly effective route for staff development.

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Related Challenging Behaviour Workshops

Certificates of Professional Development.

This course is recognised for CPD purposes by most professional institutes and associations including the Law Society, the CIM, the CMI, the ICAEW, the Institute of Learning and the CIPD. Formal Certificates of Professional Development will be issued by email to participants who successfully complete this course. These certificates will enable participants to evidence the update of their CPD records. The workshop will consider how to best apply the knowledge gained by the delegates upon their return to the workplace. This element of the programme is designed to maximise the benefits of attending and enable participants to make valued judgments when recording CPD activities