Graded OTLA: Delivering Observation Feedback Effectively
The effectiveness of an organisation’s “Observation of Teaching, Training Learning and Assessment” (OTLA) system is significantly dependant on the ability of those carrying out the observations to carry out effective observations, and to provide effective feedback. Effective feedback being; feedback which clearly communicates how well an individual has performed, but which also engages and motivates the individual, to want to improve and develop the quality of their teaching or training.
This is not easy even for experienced observers, especially where the person being observed has had the observation imposed on them.
Ineffectively delivered observation feedback can have a very negative impact on staff attitudes and confidence, and result in unwanted staff turnover. It is critical that all those involved in observation feedback, are trained to deliver the process so that it motivates practitioners to reflect on and further improve their teaching and training skills.
'Very thorough and deals with real, generic (and specific) ussues.'
Access to HE Tutor, Wolverhampton Adult Education Services
'This is a very informative and useful course for anyone involved with OTL.'
Q&P Manager, Newham College
The workshop will equip you with skills to give effective feedback which is meaningful, supportive and aid peersonal development.'
Curriculum Manager, Leek College
'I would recommend the workshop - It is informative, well organised and interactive.'
Curriculum Coordinator, Northamptonshire County Council - Adult Learners
'Very helpful if you struggle with giving negative feedback in observations.'
Curriculum Manager, Northamptonshire County Council
This workshop has been designed for staff with an understanding of the observation of teaching and training process, who wish to improve the quality and effectiveness of their observation feedback.
The approaches covered work equally well in schools, colleges, LEAs, Private training Providers large and small and internal company training departments in fact anywhere that the quality of formal teaching, training and learning needs to be evaluated.
Aims and Objectives
This workshop is designed to improve the quality of feedback that lesson/session observers deliver and help build their skills and confidence in delivering that feedback.
On completion of the workshop participants should be able to describe and explain:
- The key characteristics of effective feedback
- The importance of defining clearly “what the purpose of observation feedback” within their organisation is
- How to select appropriate feedback approaches given the circumstances in which the feedback is taking place
- What needs to be planned and in place prior to feedback being given
- How to manage the delivery of feedback to
- The observee understands clearly what they have done well
- The observee accepts how they can improve
- They minimise the possibility of the observee ending up with a different perception of the session, to that of the observer
- How to deal constructively with observees who have a negative or hostile attitude.
This is a very practical workshop where the emphasis will be on participants developing their skills through practical skills tasks.
- explore the differences between observation schemes and identify the impact this will have on the way in which observation feedback is managed
- review and explore the psychology of feedback delivery
- evaluate a range of feedback techniques and consider their relevance to the circumstances in which they practice as an observer
- critically evaluate feedback performances demonstrated on video
- undertake challenging and complex feedback exercises and receive feedback on their performance.
Learning will be facilitated through:
- presentation of examples of good practice
- group and individual problem solving exercises
- analysis and evaluation of video demonstrations
- group role play exercises
- tutor feedback to individuals
- participants’ critical evaluation of their own skills and knowledge
- comparative analysis of the skills and knowledge demonstrated by other workshop participants.
Internal Staff Training and Development
This training workshop, along with most of our other best practice training workshops, can be delivered as an internal training course at your premises. Even with groups as small as 6-8 delegates, the course fees per person for internal training workshops can be lower than for open events. The potential savings are even greater, if the travel time and the travel costs of the delegates are included.
Running training workshops internally is very convenient and it allows the participants to explore how key issues will impact on them and their organization. Then as a team they can begin to agree upon a development action plan, with priorities. This approach is favoured by many of our clients as it combines a high quality service with excellent value for money and is a highly effective route for staff development.
Related Observation of Teaching, Training & Learning Workshops
- Characteristics of Outstanding Teaching
- Effective Peer ( Non Graded) Observation Practice
- Graded OTLA: Delivering Observation Feedback Effectively
- Graded OTLA: Extending Observation to Learner Reviews & other processes
- Graded OTLA: Improving Effectiveness of Moderation and Development Action
- Introduction to Effective Observation of Teaching Learning & Assessment
Certificates of Professional Development.
This course is recognised for CPD purposes by most professional institutes and associations including the Law Society, the CIM, the CMI, the ICAEW, the Institute of Learning and the CIPD. Formal Certificates of Professional Development will be issued by email to participants who successfully complete this course. These certificates will enable participants to evidence the update of their CPD records. The workshop will consider how to best apply the knowledge gained by the delegates upon their return to the workplace. This element of the programme is designed to maximise the benefits of attending and enable participants to make valued judgments when recording CPD activities