The effectiveness of an organisation’s Observation of Teaching and Training system relies significantly on the ability of those carrying out the observations to complete their reports efficiently and to provide effective feedback. Effective feedback being that which clearly communicates how well, or not well, an individual has performed in a way that engages and motivates the individual to improve and develop the quality of their teaching or training. This is not easy - even for experienced observers – but especially so when the person being observed has had the observation imposed on them.
Poorly delivered observation feedback can have a very negative impact on staff attitudes and confidence and can even result in unwanted staff turnover.
It is critical that all those involved in observation feedback are trained to deliver the process effectively, motivating practitioners to reflect on and further improve their teaching and training skills.
For Whom
This workshop has been designed for staff with an understanding of the observation of teaching and training process, who wish to improve the quality and effectiveness of their observation feedback.
The approaches covered can work equally well in schools, colleges, LEAs, Private Training Providers, large and small, and internal company training departments - in fact anywhere that the quality of formal teaching, training and learning needs to be evaluated.
Delegate Feedback
'Very thorough and deals with real, generic (and specific) ussues.'
Access to HE Tutor, Wolverhampton Adult Education Services
'This is a very informative and useful course for anyone involved with OTL.'
Q&P Manager, Newham College
Aims and Objectives
This workshop is designed to improve the quality of feedback that the lesson/session observers deliver, building their skills and confidence in delivering that feedback.
On completion of the workshop participants should be able to
- recognise the importance of defining clearly the purpose of observation feedback in the organisation
- identify and select appropriate feedback approaches, given the circumstances in which the feedback is taking place
- plan the delivery of feedback to tutors
- manage feedback so that tutors clearly understand and accept what they have done well and not well
- reduce the risk of tutors, who have performed poorly, believing they have done well
- deal effectively with tutors who have a negative or hostile attitude
This is a very practical workshop where the emphasis will be on participants developing their skills through practical skills tasks.
Content
Participants will:
- explore the differences between observation schemes and identify the impact this will have on the way in which observation feedback is managed
- review and explore the psychology of feedback delivery
- evaluate a range of feedback techniques and consider their relevance to the circumstances in which they practise as an observer
- critically evaluate feedback performances demonstrated on video
- undertake challenging and complex feedback exercises and receive feedback on their performance.
Delivery Style
Learning will be facilitated through
- presentation of examples of good practice
- group and individual problem solving exercises
- analysis and evaluation of video demonstrations
- group rôle-play exercises
- tutor feedback to individuals
- participants’ critical evaluation of their own skills and knowledge
- comparative analysis of the skills and knowledge demonstrated by other workshop participants.
Internal Staff Training and Development
This workshop, as with most of our good practice workshops, can be delivered on your premises. This approach is favoured by many of our clients as it provides a quality, value-for-money and highly effective route for staff development.
Running workshops internally, allows participants explore how key issues will impact on them and their organization and as a team begin to agree development action and priorities.
Typical costs for a one day good practice workshop, excluding VAT, are just £1290 + £30/person. Even with groups as small as 6 costs per person costs for internal workshops are lower than attending our open events and savings increase further when delegate travel-time costs and convenience are factored in.
More information at:
http://www.excellence-in-learning.co.uk/index.php?page=internal
Related Observation Workshops
- Effective Peer ( Non Graded) Observation Practice
- Graded OTL: Part 1 - Introduction to Effective Observation of Teaching Training & Learning
- Graded OTL: Part 2 - Delivering OTL Feedback Effectively
- Graded OTL: Part 3 - Improving Effectiveness of Moderation and Development Action -
- Graded OTL: Part 4 - Extending Observation to Learner Reviews & other processes
- Observation of Teaching Training and Learning - 2012 CIF
Certificates of Professional Development.
Formal Certificates of Development will be issued, by post, to participants who complete this workshop. These certificates will detail the key learning aims and the face-to-face learning hours undertaken, enabling participants to update their CPD records and logs accordingly. The workshop also allows time, during the day, for participants to reflect on and record their personal learning development and consider how best to apply the knowledge gained on return to work. This element of the programme is designed to maximise the benefits from attending and enable participants to make better review judgments when recording their CPD activities.