Getting Quality Assurance Right (FE & Skills)

There are no open events scheduled for this topic. It may be run as an open event again in the future. Alternatively, we can run it as a bespoke internal event for your organisation.

Improving the Effectiveness of Quality Audit & Quality Improvement

Under-performing Quality Assurance (QA) and Quality Improvement (QI) arrangements are a continuing feature in Inspection Reports.  For providers to be successful during inspection, performance review and contract renewal their QA and QI systems need to be robust enough to ensure that all aspects of programme delivery work effectively and produce the required results.  They also need to be structured and implemented in a way that enables the organisation to continually improve performance. Effective Quality systems are therefore pivotal to success. 

This workshop explores what an effective and robust QA and QI system looks like, how it should operate, and the results it should deliver.  Delegates will explore common problems and issues and discuss ways to overcome them, in ways that improves performance. The workshop is delivered in a way that enables delegates to identify specific action they can take after the workshop, which will enhance the quality assurance and improvement arrangements in their organisation.

Delegate Feedback

'Extremely useful! Would definitely recommend.'
Quality Manager, Derwentshire College

'Good opportunity to share experiences and ideas and discuss DQ and QI. I really liked the short recap sessions throughout the day.'
Assistant Principal, SFX College

'Good course which explains the basics of quality assurance and the components of a QMS in an organisation. Solid foundation for future training & development in this area.'
Progression Manager, Tomorrow's People

'Very interactive, good opportunity to discuss things from your organisation's perspective - very useful.'
CEO, Platinum

For Whom

This intense and highly interactive workshop has been designed for managers in education and training organisations who have responsibility for quality assurance / improvement, and those with broader responsibility for managing organisational performance. It will be particularly useful to managers who are new into the QA / QI Manager / Co-ordinator role, and those who expect to be in such roles in the near future.

Aims and Outcomes

The aim of this workshop is to help participants develop a clearer focus on the action they need to take to improve the effectiveness of quality arrangements in their organisations.

As a result of attending this workshop participants should be able to describe and explain:


This workshop focuses on 6 key areas and explores good practice examples in each.

1. QA and QI fundamentals and rationale – ensuring sound foundations

 2. The function of a QA Cycle within a QA and QI system

3.  Key Processes and their importance within a QA and QI system

4. The components of an effective and robust QA and QI system

5. Measuring the effectiveness of a QA and QI system & the processes it regulates

6. Common problems and issues
This topic will explore and identify ways to address a range of common problems such as:

Learning will be facilitated through:

Internal Staff Training and Development

This training workshop, along with most of our other best practice training workshops, can be delivered as an internal training course at your premises. Even with groups as small as 6-8 delegates, the course fees per person for internal training workshops can be lower than for open events. The potential savings are even greater, if the travel time and the travel costs of the delegates are included.

Running training workshops internally is very convenient and it allows the participants to explore how key issues will impact on them and their organization. Then as a team they can begin to agree upon a development action plan, with priorities. This approach is favoured by many of our clients as it combines a high quality service with excellent value for money and is a highly effective route for staff development.

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Related Quality Improvement Training Workshops

Certificates of Professional Development.

This course is recognised for CPD purposes by most professional institutes and associations including the Law Society, the CIM, the CMI, the ICAEW, the Institute of Learning and the CIPD. Formal Certificates of Professional Development will be issued by email to participants who successfully complete this course. These certificates will enable participants to evidence the update of their CPD records. The workshop will consider how to best apply the knowledge gained by the delegates upon their return to the workplace. This element of the programme is designed to maximise the benefits of attending and enable participants to make valued judgments when recording CPD activities