Date	11 September 2012 View All Dates
Venue	MIC London Euston
Cost	£299 + VAT
Arrival	9.15 for Refreshments
Start	9.45
Finish	16.30

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Assessor
and IQA Courses

Quality Assurance: Evaluating & Developing QA Systems (WS4961)

Under-performing Quality Assurance (QA) and Quality Improvement (QI) arrangements are continuing features in Inspection Reports. For providers to be successful during inspection, performance review and contract renewal, their QA and QI systems need to be robust enough to ensure that all aspects of programme delivery work effectively and produce the required results. They also need to be structured and implemented in a way that enables the organisation to continually improve performance. Effective Quality systems are therefore, pivotal to success.

This workshop explores what effective and robust QA and QI systems look like, how they should operate, and the results that should be achieved. Delegates will also explore common issues and problems, discussing ways to overcome them to improve performance. The workshop will be delivered in a way that should enable delegates to identify specific action they can implement after the workshop, to enhance the quality assurance and improvement arrangements in their organisation.

Aims and Objectives

As a result of attending this workshop participants will understand or better understand

the fundamentals of and rationale for quality assurance and improvement
the components of an effective and robust QA and QI system, and what constitutes good practice
the function of a QA Cycle within a QA and QI system.
the Key Processes and their importance within a QA system
how to measure the effectiveness of a QA and QI system, and the processes it regulates
common QA and QI system deficiencies and how to address them

For Whom

This intense and highly interactive workshop has been designed for managers in education and training provider organisations who have responsibility for quality assurance/improvement and those with broader responsibility for managing organisational performance. It will be particularly useful for managers who are new into the QA/QI Manager and/or Co-ordinator role or who expect to be in such roles in the near future

Please note: This workshop is designed for the post-16, learning and skills sector. Many of the issues and actions covered will also apply to other learning sectors including, for example secondary education, but time limits do not allow for any contextualisation for areas other than post-16 learning and skills

Delegate Feedback

'Extremely useful! Would definitely recommend.'
Quality Manager, Derwentshire College

'Good opportunity to share experiences and ideas and discuss DQ and QI. I really liked the short recap sessions throughout the day.'
Assistant Principal, SFX College

'Good course which explains the basics of quality assurance and the components of a QMS in an organisation. Solid foundation for future training & development in this area.'
Progression Manager, Tomorrow's People

'Very interactive, good opportunity to discuss things from your organisation's perspective - very useful.'
CEO, Platinum

Content

The topics covered in this workshop will include:

QA and QI fundamentals and rationale – ensuring sound foundations.
The function of a QA Cycle within a QA and QI system
Key Processes – their importance within a QA and QI system
The components of an effective and robust QA and QI system.
Measuring the effectiveness of a QA and QI system, and the processes it regulates
Common problems and issues
Good practice examples

Learning will be facilitated through:

tutor feedback to individuals
participants’ critical evaluation of their organisation’s quality assurance arrangements
group and individual problem solving exercises
comparative analysis of the quality assurance and improvement approaches demonstrated in the workshop, with the experience and arrangements used by other workshop participants’ organisations.

Internal Staff Training and Development

This workshop, as with most of our good practice workshops, can be delivered on your premises. This approach is favoured by many of our clients as it provides a quality, value-for-money and highly effective route for staff development.

Running workshops internally, allows participants explore how key issues will impact on them and their organization and as a team begin to agree development action and priorities.

Typical costs for a one day good practice workshop, excluding VAT, are just £1290 + £30/person. Even with groups as small as 6 costs per person costs for internal workshops are lower than attending our open events and savings increase further when delegate travel-time costs and convenience are factored in.

More information at:

http://www.excellence-in-learning.co.uk/index.php?page=internal

Related Quality Improvement Workshops

Certificates of Professional Development.

Formal Certificates of Development will be issued, by post, to participants who complete this workshop. These certificates will detail the key learning aims and the face-to-face learning hours undertaken, enabling participants to update their CPD records and logs accordingly. The workshop also allows time, during the day, for participants to reflect on and record their personal learning development and consider how best to apply the knowledge gained on return to work. This element of the programme is designed to maximise the benefits from attending and enable participants to make better review judgments when recording their CPD activities.

Excellence in Learning